FAQ
What are the delivery times?
Delivery times are generally between 5 and 10 business days for France. These times may vary depending on your location, the carrier, and the period.
Can I track my order?
Yes. Once your order has been shipped, you will receive an email containing your tracking number, allowing you to track your package in real time.
What are the shipping costs?
Standard shipping is free on most of our products. Express delivery options may be offered at checkout.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) as well as other secure payment methods depending on your location.
Can I return a product?
Yes. You have 14 days after receiving your order to exercise your right of withdrawal, in accordance with applicable regulations.
How can I contact customer support?
You can contact us at any time at the following address: service@alziora.com.
Company Information
Alziora
CNPJ: 48.933.732/0001-60
Email: service@alziora.com